DREO recalls 338,800 space heaters after reports of units catching fire

DREO has recalled about 338,800 ceramic space heaters sold across the United States after receiving multiple reports of the units overheating and catching fire, the U.S. Consumer Product Safety Commission announced on Thursday. The recall also covers roughly 36,300 of the same heaters sold in Canada.

The affected product is the DR-HSH015, a portable, oscillating ceramic heater sold under DREO's "Whole Room Heater" branding. According to the recall notice, the heaters "can overheat and ignite, posing fire and burn hazards" to consumers. DREO, whose U.S. operations are run by importer Hesung Innovation Corp., doing business as DREO, of Clifton, New Jersey, has told customers on its own site that it is offering a free replacement to every owner of an affected unit, confirming the same hazard language and timeline the federal agency laid out. The recall notice, numbered 27-054, describes the units as black ceramic electric heaters about 11.5 inches wide and 13 inches tall, sold with a remote control, and lists their country of manufacture as Vietnam.

The scope of the problem

DREO has received 17 reports of the heaters igniting, the CPSC said. Three of those incidents caused property damage, and one resulted in a burn injury to a person's hand. No deaths have been reported.

Not every DR-HSH015 unit is affected. The recall applies only to heaters with a manufacture date code, printed in a YYYY/MM format on a label on the underside of the unit, that falls between April 2025 and January 2026. The heaters were sold nationwide at Costco stores and online at Dreo.com, BestBuy.com, Kohls.com, Lowes.com, QVC.com, HomeDepot.com and Costco.com from September 2025 through October 2026, at prices ranging from $70 to $110. That sales window means some consumers may have bought one of the recalled units only weeks ago, heading into this winter's heating season.

A hazard that peaks every winter

The recall lands as households nationwide begin plugging in supplemental heaters for the cold months, a period federal regulators flag every year as the riskiest for this category of appliance. In its most recent winter-safety advisory, the CPSC estimated that portable heaters, including electric space heaters, are involved in an average of 1,600 fires a year, causing roughly 70 deaths and 150 injuries annually, based on data from 2020 through 2022.

The DREO action was one of twelve product recalls the CPSC announced in its weekly batch on October 29, a release distributed that morning shows, alongside five separate product safety warnings. DREO sells a broad line of heaters, fans, humidifiers and air purifiers through major retailers, and the DR-HSH015 has been a steady presence in Costco's seasonal heating lineup since last fall.

Thursday's batch was unusually large even by the standards of the CPSC's routine weekly postings. It also included a recall of about 11,000 HAIARA-brand power banks sold on Amazon, tied to roughly 600 reports of fire or overheating incidents and three burn injuries; a recall of 25,541 Harkla children's sensory swings after the ceiling-mounted hook separated in 14 incidents, including two concussions; and a separate recall of 5.9 million Bodum French press coffee makers over burn reports from shattering glass carafes, already reported separately by this news organization. The CPSC also issued five additional product safety warnings the same day, including for smoke and carbon monoxide detectors the agency said consumers should stop using immediately.

What affected owners should do

The CPSC and DREO are telling consumers to stop using the heater immediately, unplug it and check the date code on the bottom label before doing anything else. Owners with an affected unit are instructed to destroy it by cutting the electrical cord, photograph the destroyed heater, and submit that photo when registering for a replacement. DREO is processing the recall through a dedicated hotline, 833-820-0887, staffed from 8:30 a.m. to 6 p.m. Eastern time on weekdays, as well as by email at [email protected] and through an online registration portal, recallrtr.com/spaceheater, which the company is also linking from its own website. Consumers can also report an incident involving the heater, or any other recalled product, directly to the CPSC's own hotline at 800-638-2772 or through its SaferProducts.gov database, separate from DREO's own replacement process.

Because the heaters were sold both in stores and online over more than a year, the CPSC noted that consumers who are unsure whether their unit falls within the affected production window should check the label rather than rely on where or when they recall purchasing it. Costco, as one of the primary retailers, typically notifies members directly when it can match a recalled item to a loyalty-card purchase, though the company had not issued a separate statement on this recall as of Thursday evening.

What happens next

DREO's replacement units are being shipped as registrations come in, according to the company's recall page, with no stated cutoff date for owners to request one. The CPSC said it will continue to monitor incident reports tied to the model. For now, the agency's standing advice applies broadly to any portable heater: keep it at least three feet from anything that can burn, plug it directly into a wall outlet rather than an extension cord or power strip, and never leave it running unattended or overnight. Federal law bars retailers from continuing to sell a product once it is the subject of this kind of voluntary recall carried out with the CPSC, and the agency encourages anyone who still has an affected heater in a closet or storage space, not just one currently in use, to check the date code and register for a replacement rather than discard or resell it.