Dreo recalls 338,800 space heaters in the U.S. after reports of fires, burns

The U.S. Consumer Product Safety Commission said on Oct. 29 that Dreo is recalling about 338,800 of its DR-HSH015 ceramic space heaters sold in the United States, after the heaters overheated and ignited in at least a handful of homes. Health Canada issued a parallel notice the same day covering roughly 36,300 units sold north of the border, saying the heaters pose fire and burn hazards.

The recalled heaters are black, free-standing ceramic units about 11.5 inches wide and 13 inches tall that ship with a remote control. Only units manufactured between April 2025 and January 2026 are covered; the model number, "DR-HSH015," and a manufacture date in year/month format are printed on a label on the underside of the unit, with "DREO" on the front.

What the agencies found

In its notice, the CPSC said it had received 17 reports of the heaters igniting, resulting in three instances of property damage and one burn injury to a hand. Health Canada's own tally, current as of Oct. 22, cited 16 such incidents in the United States and one additional incident in Canada, which it said caused no injury. The slightly different counts reflect the two agencies' separate reporting cutoffs rather than a dispute over the facts of the case.

The heaters were sold for between $70 and $110 at Costco stores nationwide and on Costco.com, as well as through Dreo.com, BestBuy.com, Kohl's, Lowe's, QVC, Home Depot's website and B2BRenew.com, according to the CPSC. U.S. sales ran from September 2025 through October 2026; Health Canada lists Canadian sales as running from September 2025 through August 2026. The heaters were manufactured in Vietnam for Hesung Innovation Corp., doing business as Dreo, based in Clifton, New Jersey, and imported into Canada by Dreo Innovation Inc. of Acton, Ontario.

Neither agency's notice explains what in the heater's design or manufacturing allowed it to overheat. The CPSC's description of the hazard is limited to the single sentence that the units "can overheat and ignite, posing fire and burn hazards," and the notice does not list a safety-certification mark, such as UL or ETL, for the recalled units. The remedy in both countries is a free replacement heater rather than a refund, which the agencies' postings attribute to Dreo's own recall plan rather than to any requirement they imposed.

A recall arriving at the start of heating season

The timing puts the recall squarely at the start of the season when portable heaters see the heaviest use and when heating equipment is most often implicated in home fires. A report on 2023 fire data, cited by the insurance trade publication Carrier Management in February 2026, found that space heaters and heating stoves accounted for 47 percent of U.S. home heating equipment fires but a disproportionate 73 percent of the deaths and 70 percent of the injuries tied to those fires. That figure describes the broader category of heating-related fires nationally and is not a count of incidents involving this particular Dreo model; it is cited here only to give the recall context, not to suggest the reported Dreo incidents caused any of those deaths.

Portable electric heaters are popular in part because they let households warm a single room rather than running a whole-house furnace, but fire officials have long warned that the units draw significant current and generate surface temperatures that can ignite nearby fabric, bedding or furniture within minutes if they overheat or are knocked over. Standard fire-safety guidance for any portable heater, recalled or not, is to keep it at least three feet from anything that can burn, to plug it directly into a wall outlet rather than an extension cord or power strip, and never to leave it running unattended or overnight.

The Dreo recall is one of ten the CPSC posted to its website on Oct. 29 alone, in a batch that also included a recall of nursing pillows over suffocation risk, a recall of eight-drawer fabric dressers over tip-over and entrapment hazards, a recall of gas boilers over fire and carbon monoxide risks, and a separate recall of lithium-ion power banks sold on Amazon over explosion and fire risk. The volume underscores that formal recalls of mainstream consumer products, from furniture to small appliances, remain a routine part of the CPSC's work even when no single case draws wide attention on its own.

Who is affected and what owners should do

Consumers who own a DR-HSH015 are told to check the manufacture date on the underside label before taking any action, since only units made between April 2025 and January 2026 are included in the recall. For units that fall in that window, the instructions from both agencies are the same:

• Stop using the heater immediately and unplug it.
• Cut the electrical cord to destroy the unit, then take a photo of the cut cord as proof.
• Contact Dreo to arrange a free replacement heater, either by phone at 833-820-0887 (Monday through Friday, 8:30 a.m. to 6 p.m. Eastern), by email at [email protected], or through the company's recall-processing site.

Health Canada's notice adds that, under the Canada Consumer Product Safety Act, owners there are barred from reselling, donating or otherwise redistributing a recalled unit, and it asks anyone who experiences a safety incident with the product to file a report with the agency directly.

What's next

Neither agency has extended the recall to other Dreo heater models, and the company's broader heater lineup, including units sold under similar names at the same retailers, is not affected unless it carries the DR-HSH015 model number and a manufacture date in the recalled range. The remedy is a straightforward replacement rather than a refund, and there is no stated deadline for owners to act, though both agencies' standard guidance is to stop using an affected unit right away rather than wait. Dreo has not released sales or installation figures beyond what the two recall notices disclose, and neither notice states how many of the recalled units remain in use. The CPSC and Health Canada continue to accept incident reports from the public as they monitor whether additional injuries or property-damage claims surface during the winter heating season.